Technology changes fast. People take longer.
People Over Process exists for that gap — helping leaders and teams make the AI transition at human pace, without losing momentum.
People are at the heart of every organisation
The name is the philosophy. Frameworks, tools and AI agents only deliver when the people using them are genuinely on board — so that's where we start. We bring three decades of enterprise transformation experience, certified transition coaching, and daily hands-on AI practice to leaders and teams across Australia and New Zealand.
AI is the biggest shift in how work gets done in a generation. Most organisations will get the technology roughly right. The ones that thrive will be the ones whose people come through the transition confident, capable, and still connected to why their work matters. That's the work we do.
Meet the founder
Stephen Callaghan
Stephen has spent more than 30 years in IT and enterprise transformation, including agile and transformation coaching at major Australian enterprises. He is a certified Transition Coach (ICF ACC) and ORSC-trained systems coach.
Today his work is focused on the AI transition — helping organisations and their leaders change how work happens as AI changes what work is. He co-hosts The AI Transition podcast with Lauren Moloney, and runs People Over Process on AI in its own daily practice.
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Michelle Prosser-Roberts
Michelle is a discovery-led Atlassian consultant who turns business process insight into Jira and Confluence solutions that work for people. With a background in operational excellence and human-centred design, she brings systems thinking to PoP's delivery work.
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Lauren Moloney
Lauren is a transformation program leader and agility coach with over twenty years delivering complex change across industries. She co-hosts The AI Transition podcast and brings a deep focus on the human experience of change to PoP's coaching and content work.
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Christiane Anderson
For over 20 years Christiane worked in corporate environments with teams distributed across the world, implementing complex technology and processes. She saw early that how well people relate and communicate is what makes work thrive.
Over the last decade she has become a certified Transition Coach, facilitator and trainer who treats technology as an enabler to bring people together — dedicated to empowering them through transitions, for both personal growth and collective success.
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